Printer problems and solutions

Recycle your printer inkjets, toner cartridges and drum units

When things aren’t straight forward and it appears you have a fault you can call our friendly team who will do their best to offer a solution. Check for these common jamming causes and then follow these simple steps in order, to help reduce paper jams:

  1. Turn the printer off for around 20 seconds. Switch your printer on again.
  2. Make sure the paper is resting on a flat surface (no rips, folds etc.)
  3. Clear the jammed paper from the printer
  4. Clean the paper rollers
  5. Reset the printer
  6. Keep your printer serviced

Faulty Cartridge… Leaking Cartridge…. Printer Error????

Give our team a call. We will walk you through a few simple steps for a solution. Our Remanufactured & Original products come with our piece of mind Triple Guarantee*


Yes, we are so confident about our products that we will put our money where our mouth is!

  1. In the unlikely event of a toner or drum fault, we will replace your item
  2. If a machine part is damaged, we will send an independent engineer to access this and replace the part or if proven, the machine at no cost to you
  3. We will always be cheaper than your local supplier. Why pay more money if you don’t have to. We will match or beat, put us to the test!